Airbnb host hacks to get amazing Airbnb guest reviews

Are you ready to upgrade your Airbnb listing but unsure how to start? These essential tips and strategies to enhance guests' experiences and maximise your property's appeal. 

Dive into our guide designed for Airbnb hosts seeking to make their listings stand out.

Tips for good Airbnb guest reviews

Before guests arrive

Set up a detailed profile

Have you ever clicked through an Airbnb host's profile and immediately decided to book? That's the power of a well-crafted profile. A good first impression is essential to getting positive Airbnb guest reviews.

When potential guests browse Airbnb, your profile is their first insight into what staying at your property might be like. Create a profile that mirrors your unique personality and hosting style. Include personal details, hobbies, and what you love about being an Airbnb host to build trust and rapport even before they book.

‍Tip: Include photos of yourself, multiple verifications, and a detailed description of your interests and lifestyle. Share why you're part of the Airbnb community.

Build an online presence on social media

Remember, your online presence extends beyond Airbnb. Leverage social media platforms and Google Ads to highlight the unique aspects of your Airbnb. By sharing engaging visuals and stories, you can attract a wider audience. Tailor your content to showcase the best of your property and the surrounding area, making it irresistible to potential guests.

Captivate your audience with a video tour of your property and a compelling call to action. Use platforms like TikTok and Instagram to your advantage, as they favour video content.

Hometime tip: Learn how to build your online presence with our guide on crafting an effective social media strategy.

Embrace strategic pricing

Learning how to set the right price for your Airbnb can be a game-changer. For new hosts, starting with a lower price point can help draw in those first few crucial guests and secure positive reviews. As you gather feedback and build your reputation, adjust your pricing based on market trends and demand. Consider factors like seasonal changes and local events when setting your rates.

Focus on maximising occupancy with dynamic pricing tools, considering market trends and seasonal demands.

Set up automated messaging

Efficient communication sets the stage for a smooth guest experience. Implement automated messaging systems to send out key information, such as check-in instructions and local recommendations, before guests arrive. This not only saves time but also ensures guests have all the information they need at their fingertips.

Personalise your automated messages with details from your guests' profiles to show your attentiveness and care from the start. Don't know where to start? Check out our automated Airbnb message templates.

During their stay

Provide guidebooks and manuals

Providing guests with a comprehensive manual can significantly enhance their stay. From Wi-Fi instructions to local dining recommendations, a well-thought-out guidebook can answer guests’ questions before they even ask.

‍Tip: Send your guidebook ahead of their arrival to provide them with all the essential information without the need for internet access.

Keep the property clean

A clean space is non-negotiable, and this is one of the things people mention the most in Airbnb guest reviews. Pay special attention to high-touch areas and ensure the entire property is spotless before each arrival. Consider hiring a professional cleaning service to maintain the highest standards of hygiene.

‍Tip: Partner with a reliable cleaning service to ensure your space meets the highest standards of cleanliness.

Add personal touches

Small gestures can make a big difference in how guests perceive their stay. From a handwritten welcome note to a basket of local treats, personalised touches can turn a good stay into a memorable experience. We also recommend personalised recommendations about what guests can do during their stay — maybe a favourite cafe or restaurant, or an event taking place nearby? Small but thoughtful recommendations like this can help leave a positive impression, which will definitely show in Airbnb reviews from guests once they check out.

‍Tip: Stock up on basic amenities and consider leaving a small welcome gift or note to make guests feel truly at home.

After their stay

Leave a prompt review

Timely feedback is essential. Encourage guests to leave an Airbnb review soon after their stay, and be sure to respond to their feedback promptly. Constructive responses to both positive and negative reviews can improve your reputation and attract future guests.

‍Tip: Take a balanced approach to reviews, addressing any negatives constructively while highlighting the positives.

Hometime can help you get better reviews from Airbnb guests

By following these steps, not only will you enhance your guests' experiences, but you'll also get great Airbnb guest reviews, elevating your listing's appeal and performance in the long run.

Looking for help with your Airbnb property? Get personalised guidance, expert insights, and unparalleled support from Hometime.