Airbnb Property Management | Australia & NZ

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As featured in...

Financial Review
"The Hometime platform has the potential to be scaled up to manage thousands of properties."
Airbnb
"In Australia, we couldnt ask for a better partner than Hometime."
NAB Ventures
"Hometime has a unique operating model which has enabled the company to quickly scale while maintaining exceptional service."
AS1 Growth Partners
"Hometime's pricing and revenue management capability is exceptional and very valuable in the rapidly evolving market"

Top of the market returns

Over the years we have learned that delivering top performance in the short-term rental market requires more than just a listing and flat-rate pricing. This is why we have built a specialised team that is focused on understanding the market, mastering marketing and distribution and analysing data to deliver above-the-market performance to our clients, day in and day out.

As a result, we have consistently outperformed the market by 20-30% and successfully navigated through peak market volatility in 2020 and continue to deliver great returns to homeowners across Australia and New Zealand in 2021.

Dedicated local hosts

Credibility and trust

Technology and local expertise

What will Hometime Handle?

Listing Creation

We’ll carefully design your listing with well-crafted copy and beautiful imagery, which will inform and inspire future guests to book your listing.

Revenue Optimisation

Leverage our powerful pricing strategy - we’ll perform pricing and search optimisation to achieve better yields and maximise your occupancy rate.

Guest Screening

While we promptly reply to every reservation request, we only accept bookings from those guests who fit your specific criteria.

Guest Communication

We communicate with your guests from the moment they inquire and throughout their stay and provide timely responses.

Professional Housekeeping

Professional Airbnb cleaning in-between guest stays will ensure your property is kept in pristine condition and that guests feel comfortable from the moment they arrive.

Property Maintenance

We complete regular and thorough property inspections. Additionally, any maintenance issues that arise at your property will be looked after swiftly.

Restocking Essentials

It’s the little things that make a big difference and lead to positive guest reviews. Welcome packs will be provided for every guest stay and essential items will be restocked to enhance your guests’ experience.

Want to know more?

Find out how Hometime’s turnkey service will simplify every aspect of Airbnb management and supercharge your rental income.

Airbnb Property Management in Australia & New Zealand

Hometime has grown from managing a couple of Airbnb’s in Sydney to Australia’s largest Airbnb property management company. We’re immensely proud of how far we’ve come since 2015 and have since managed more than 1000 homes across Australia and New Zealand.

To ensure we’re always offering the best personal service we partner with Local Hosts who know their market and region just as well as locals — because many of them are. Together with the community’s service providers, we empower small business owners to grow their portfolios and expand to new neighbourhoods as we continue to grow.

Our goal is to make property management for Airbnb a hassle-free experience for homeowners. We take the stress away from everyday hostings tasks such as cleaning, guest vetting and communication, maintenance, laundry and revenue management. Homeowners simply have to sign up for our services, meet their Local Host and never lift a finger again. Property owners will gain access to our Hosting Platform to monitor their earnings, booking forecasts and maintenance issues from anywhere in the world.

Data is our DNA

We’ve put a huge amount of effort into building systems, technology and skills that help us understand a property’s potential and the market it is in. This allows our Airbnb management teams to make smart data-driven decisions to deliver above the market performance every day.

Earnings Forecast

We start every relationship by taking the time to understand our customers’ goals, expectations and property. This helps us form a benchmark to compare your property to other properties in our large portfolio, as well as the broader market.

Bookability Score

Once your property starts receiving bookings and our systems to pull data, we automatically benchmark a range of attributes to your listing in comparison to the market. This is what we at Hometime call a bookability score.

Market Updates & Guidance

We routinely send comms to our customers regarding the current market conditions and our strategies to capture and capitalise on emerging opportunities.

Specialist Data & Revenue Management

We have a dedicated specialist team whose sole job is to analyse data and trends, then build analytical models. These models help us make decisions all across the business from property pricing to cancellation policy selection.

What our Customers say

roomJoe, Sydney

“Wouldn’t be on Airbnb without Hometime. We are overseas for six months of the year and engage Hometime to manage our property on Airbnb whilst we are away. We wouldn't contemplate doing this without them.”

roomElizabeth, Melbourne

“I was worried during COVID I would get little to no bookings, but Hometime worked hard to ensure my property was booked for a good portion of the time.”

roomJulie Trace, Melbourne

“Simply put, after being with other agents, Hometime hands down is the best. Why, because they have amazing systems. My home is cleaner than ever, and my occupancy is better than ever. ”

Frequently Asked Questions

1. How much does Airbnb management cost?

Airbnb management service offerings, prices and pricing structures vary greatly between providers. At Hometime, we charge our clients a percentage of the nightly rate. In this way, we only perform when our clients perform and we’re always looking for ways to increase your property’s performance.

2. How does Airbnb property management work?

Airbnb property management is much more operational than traditional rental management. It includes a broad set of activities from pricing and occupancy management to cleaning turnovers, hosting and ongoing property and listing optimisation. At Hometime, we provide a turnkey solution that covers it all. Combined with our top of the market revenue management capabilities and a network of well trained local hosts, we provide a leading service solution to hosts across Australia and New Zealand. Learn more about property management for Airbnb by speaking to one of our property consultants. Fill out this form and we’ll be in touch within one business day.

3. What skills do you need to be a property manager?

Property managers offer excellent customer service while ensuring their clients are kept up to date with everything that’s going on at the property. Managers will coordinate maintenance, understand the property market and offer revenue forecasts. We’ve written a blog post about a day in the life of an Airbnb manager. Read about it here.

4. What are the three main duties of a property manager?

Property managers take care of maintenance in and around the property, coordinate and supervise cleaning and handle revenue. At Hometime, we offer a full short-term rental property management service. This includes the above-mentioned services and full guest communication, revenue management with earnings projections, a host platform so our clients have a transparent overview of their property’s performance. We also work hard in the background to ensure your Airbnb listing is optimised, pricing is dynamic to reflect the changing market and your property is photographed at the best angles.