What does an Airbnb host do? A day in the life of an Airbnb host
Running a short-term rental takes more work than most people think. From early-morning guest messages to late-night maintenance issues, hosts need to be ready for anything. If you're thinking about becoming an Airbnb host or looking to improve your hosting experience, here's what really goes into the day-to-day of managing a successful property.
What does an Airbnb host do daily?
Starting the day right
Most successful Airbnb hosts know that a strong morning routine sets up their entire day. While many people think of hosting as a passive income stream, the reality is that it requires active management, especially in the morning hours when guests are either checking out or preparing to arrive.
The early hours are crucial for catching any issues from overnight stays and preparing for new arrivals. Many problems can be prevented with a thorough morning check-in, and guests often send their most important messages first thing in the morning.
Your morning tasks might include:
- Reviewing new booking requests
- Responding to guest enquiries
- Checking upcoming check-ins and check-outs
- Planning the day's cleaning schedule
- Following up on maintenance requests
Ran into an issue with an overnight stay and need to submit a damage claim? Check out our guide on how to file an Airbnb damage claim.
Managing guest communications
Communication is the backbone of successful hosting. Being an Airbnb host isn't just about having a nice property — the reality is that most guest satisfaction comes from how well their questions and concerns are handled. Great communication can turn an average stay into a five-star review, while poor communication can ruin even the most luxurious experience.
Today's guests expect quick responses and clear information, no matter the time of day. This doesn't mean you need to be available 24/7, but it does mean having systems in place to handle common questions and urgent issues. Many successful hosts use a mix of automated responses and personal messages to maintain high service levels without burning out.
Property preparation and cleaning
Cleaning might seem straightforward, but in the world of short-term rentals, it's an art form. With Airbnb's cleaning standards becoming stricter, the bar for cleanliness has never been higher. Guests today expect hotel-level cleanliness with the comfort of a home.
The challenge isn't just in the cleaning itself, but in the timing and coordination. With back-to-back bookings becoming more common, Airbnb hosts need to manage tight turnaround times while maintaining impeccable standards. This often means having backup cleaners and a detailed system for checking that nothing gets missed.
A proper turnover should include:
- Deep cleaning all surfaces
- Changing bed linens
- Restocking essentials
- Checking appliances work properly
- Taking photos of the property's condition
Handling maintenance and repairs
Maintenance is often the most unpredictable part of being an Airbnb host. Unlike traditional rentals where issues can sometimes wait a few days, short-term rental maintenance needs immediate attention. A broken air conditioner or faulty WiFi can lead to refund requests and poor reviews, making rapid response essential.
Speed up your Airbnb maintenance checks with Hometime's printable Airbnb maintenance checklist. Own a coastal home? We've also got a handy beach house maintenance guide for you.
The key to successful maintenance is preventing issues before they happen. According to the Australian Housing Industry Association, regular maintenance can prevent up to 70% of emergency repair calls. This preventative approach not only saves money in the long run but also helps maintain consistent positive reviews.
Afternoon administrative work
While guests see the front-end of hosting — the clean house, the quick responses, the smooth check-in — there's a substantial amount of backend work that keeps everything running. The afternoon is often when Airbnb hosts can catch up on the business side of their rental, managing everything from financial tracking to marketing updates.
This administrative work is crucial for long-term success. You need to understand your property's performance, stay competitive in your market, and plan for future improvements. Many hosts find that this behind-the-scenes work takes up more time than they expected, but it's essential for running a profitable rental.
The middle of the day is often your best time to catch up on admin tasks:
- Updating your calendar
- Adjusting pricing based on local events
- Managing your property listing
- Organising invoices and expenses
- Planning future improvements
Evening preparations
The evening routine is all about preparation and prevention. Just as the morning routine sets up the day, the evening routine sets up the night and the next day. This is when experienced Airbnb hosts take steps to prevent those midnight emergency calls and ensure smooth early morning check-ins.
Good evening preparation can make the difference between a peaceful night and a series of urgent guest messages. It's also the time when many hosts review their day's work and plan for upcoming stays, ensuring they're always one step ahead of guest needs.
As the day winds down, you should:
- Double-check upcoming arrivals
- Confirm cleaning schedules
- Review any maintenance updates
- Prepare welcome messages for tomorrow's guests
- Set up automated responses for overnight messages
Make Airbnb hosting easier with short term rental management services
If this sounds like a lot of work, that's because it is. Many Airbnb hosts find that working with an experienced Airbnb manager helps them maintain high standards without the daily stress. Property managers can handle everything from guest communications to maintenance coordination, letting you enjoy the benefits of hosting without the around-the-clock commitment.
Hometime's Airbnb management services in Australia can help you with a variety of property management tasks, such as:
- Property styling and photography
- Listing optimisation
- Cleaning services
- Revenue and booking management
- Guest management
- Property maintenance
- Access to Hometime's all-in-one property management software
Remember, successful hosting is about creating consistently great experiences for your guests, not just having a nice property. Whether you manage everything yourself or work with a property manager, understanding what goes into daily hosting can help you make better decisions for your short-term rental business.