Can you manage an Airbnb remotely? Remote management tips
Living the dream of managing an Airbnb remotely has never been more attainable. Airbnb managers worldwide are embracing the freedom that comes with remote management — thanks to advancements in technology, property managers worldwide can now manage Airbnb remotely from the comfort of quite literally anywhere in the world.
But how exactly do you use technology for remote Airbnb management, all while maintaining a high standard of service?
The essence lies in making operations, finances, and communications as seamless and automated as possible, leveraging everything from intelligent access systems to streamlined guest communications. Here's how you can revolutionise your short-term rental management and sustain your adventurous lifestyle.
7 tips on managing an Airbnb remotely
1. Embrace personal touches from afar
If you're managing an Airbnb remotely, it doesn't mean that you can't leave personal touches to make your guests feel welcome. After all, getting that personal touch is the main reason guests book Airbnb and short term rentals.
While you may not be there to greet your guests personally, small, thoughtful gestures can bridge the distance. Imagine a guest arriving after a long flight to find a handwritten note alongside a basket filled with their favourite snacks, tailored to their dietary preferences. This isn't just about hospitality; it's about creating a personal connection from the outset. These gestures not only set a welcoming tone for their stay but also significantly boost the likelihood of positive reviews.
Try to highlight the best features of your property: create a list of things to do nearby, recommend your favourite cafes, restaurants, and pubs, or notify guests about any limited-time events that are taking place during their visit. These simple gestures can make your property stand out during a guest's stay.
2. Automate guest communication
Effective communication is the backbone of a successful Airbnb experience, especially when managing Airbnb remotely. The key here is to anticipate your guests' needs and address them proactively. Schedule emails to provide them with all necessary information – from check-in procedures to local tips – before they even think to ask. This minimises misunderstandings and builds trust, ensuring guests feel supported throughout their stay.
Use our automated Airbnb message templates to make sure that you're communicating with guests at every step of their journey.
3. Stock up on essentials
The devil is in the details, particularly when it comes to guest comfort. A well-stocked property goes beyond basics like clean towels and linens; it's about anticipating every need. Think about the convenience of having extra chargers, an assortment of teas and coffees, or even a small first aid kit. These items show guests that you've thought of everything, leading to a seamless and enjoyable stay. Plus, this preparedness means fewer emergency calls to you, allowing for a truly remote Airbnbmanagement experience.
4. Select a dependable cleaning partner
Cleanliness is more than a requirement; it's a statement of your brand and commitment to guest satisfaction. Finding a cleaner with an eye for detail and a dedication to excellence can make all the difference. A consistent cleaning schedule with the same individual or team not only ensures a spotless environment but also provides regular feedback on your property's condition. This consistency translates into higher guest satisfaction and, consequently, better reviews and occupancy rates.
5. Implement a smart check-in system
The check-in process is the first real-world interaction guests have with your property. Making this as smooth as possible is crucial. A smart lock system eliminates the need for physical key exchanges, reduces the risk of lost keys, and allows you to monitor who accesses the property and when. This system not only enhances guest convenience and security but also frees you from the need to be physically present, enabling true remote management.
6. Digitise information for guests
In the information age, your guests expect everything at their fingertips. By providing digital copies of house manuals, local guides, and appliance instructions, you empower guests to help themselves. This not only improves their stay by providing them with all the information they might need but also reduces the number of queries you'll need to handle directly. As a result, guests enjoy a more independent and satisfying experience, while you enjoy greater freedom.
7. Work with an Airbnb manager
One of the best ways to manage Airbnb remotely is by working with an Airbnb manager in your area who can take care of every aspect of maintaining and running your Airbnb. This way, you can truly practice hands-off Airbnb management while you explore the world.
Airbnb managers like Hometime offer Airbnb management services in Australia such as:
- Property styling and photography
- Listing optimisation
- Cleaning services
- Revenue and booking management
- Guest management
- Property maintenance
